Lost Item Return

If you left something behind in your hotel or Airbnb in Japan, we make it incredibly easy to get it back — no Japanese, no complicated shipping, no stress. Just tell us what you lost. We contact the accommodation for you, confirm your item, check whether it can be shipped internationally (batteries, liquids, cosmetics, etc.), and choose the safest and fastest delivery method. You never have to deal with shipping companies, customs forms, or international rules. We pick up your item, pack it properly, and ship it worldwide with tracking. It’s like having someone in Japan who takes care of everything until your item safely arrives. If you forgot something during your trip, we’re the easiest and most reliable way to get it back — wherever you are in the world.